Do I have to switch? What happens if I don't?

This article covers Individual and eligible self-serve Team plans. Enterprise uses a separate process.

Switching is optional. If you don’t switch, your current plan continues unless you change or cancel it.

• Your current plan continues.
• You can change or cancel your plan through the options currently available to you.

To switch, see How to unify accounts under The X Subscription.

A completed switch is permanent and cannot be undone by Support.

You can pay by card or another supported payment method (see Which payment methods can I use?).

• Pay any unpaid invoice or past-due balance, then try again.
• Accounts billed by invoice can’t use the self-serve flow.
• Enterprise customers should contact their account team.

• What is The X Subscription?
• How to unify accounts under The X Subscription
• Unification eligibility: Who can combine accounts?
• Which payment methods can I use?