FAQ

Frequently Asked Questions - General

Frequently asked questions by our customers.

For product-specific questions, visit FAQ - xAI API or FAQ - Grok Website / Apps.


Does the xAI API provide access to live data?

Yes! With the agentic server-side Web Search and X Search tools.


How do I contact Sales?

For customers with bespoke needs or to request custom pricing, please fill out our Grok for Business form. A member of our team will reach out with next steps. You can also email us at sales@x.ai.


Where are your Terms of Service and Privacy Policy?

Please refer to our Legal Resources for our Enterprise Terms of Service and Data Processing Addendum.


Does xAI sell crypto tokens?

xAI is not affiliated with any cryptocurrency. We are aware of several scam websites that unlawfully use our name and logo.